Simpl.Surf offers a protection plan policy on all demo sessions to help protect customers in case of damage or total loss to a demo surfboard. This helps mitigate the financial burden the renter incurs in case of damage or total loss. The surfboard value will always be disclosed before the rental reservation is made. All boards must be returned to the host surf shop to be eligible for protection plan coverage.
Simpl.Surf Board Protection Plan covers any damage due to regular use.
This includes, but is not limited to:
Simpl.Surf Board Protection Plan does not cover:
After a demo session has been completed the surf shop will be prompted to fill out a review form to confirm the board has been returned what, if any, damage needs to be addressed.
Medium to large dings (4-6”) - Covered
Large dings (6”+) - Covered
simpl.surf will not provide coverage under our Board Protection Plan for damage that occurs during transportation as opposed to during use. Examples include but are not limited to the surfboard being damaged while attached to a car rack, while being carried or while being transported in a truck or van. In this event, the customer will be responsible for any damages. Furthermore, simpl.surf will not provide coverage for damage caused by disassembly, modification, or installation of accessories or bags.
In case of damage to the surfboard, the board owner will not be held liable for any needed repairs. Additionally, in case of total loss, the board owner will be entitled to 100% of the previously established board value.
Board value will be established in collaboration by the host & simpl.surf before the surfboard is added to the rental platform. Factors that are considered in this value are the original price, condition, age, and any additional factors that may be applicable. The board value will also slowly depreciate through the natural lifespan (See Value Depreciation section).
Simpl.Surf offers renters a $5 insurance policy to help protect them in case of damage or total loss to a rental surfboard. This helps mitigate the financial burden the renter incurs in case of damage or total loss. The Surfboard value will always be disclosed before the rental reservation is made.
The board owner is always entitled to a 100% refund of the previously established board value in case of total loss.
Value Depreciation is $0.50 from the total board value per rental session.